If you have an urgent crisis for example, if you are poorly, I am able to reschedule your appointment with a minimum of 48 hours notice. However, if you contact me later than this, it may not be possible. 

Please be aware that once booked, all bookings are non-transferable and non-refundable.  

If you're going to be more than ten minutes late, please call 07746 529364. If you are later than 15 minutes I may not be able to treat you fully. Please be aware I will not be able to extend your appointment time due to my next client slots, so please make sure you arrive on time to avoid disappointment. 

Please arrive on time for your appointment But not early as the door downstairs is kept locked at all times. You will likely be waiting outside if you do so arrive as booked to avoid this. 

Thank you for your understanding and your business 🙌🫶